What currency will I be charged in?
All credit card transactions are charged in NZ Dollars, prices in US, AU, CAN Dollars and GB Pounds are approximate, transactions are made in NZ Dollars and can differ from the approximate prices due to exchange rate changes.
How do I work out my own measurements?
Our online bra size guide should assist you in measuring your bra size.
Do I need to take special care washing my Bra, Underwear or Lingerie ?
If you prefer to wash your bras, underwear and lingerie by washing machine, we strongly recommend using a gentle wash cycle. The use of a lingerie wash bag will help prolong the life of your garment, you can buy a lingerie wash bag in our online shop.
What are your purchasing options?
When purchasing bras, underwear and lingerie from bras.nz you may choose from one of several purchasing options.
You may purchase with your credit card, bank transfer, PayPal™, or pay by cheque.
or phone (04) 9740550, (09) 2815388 (9am-5pm Monday-Friday) we can assist you with the payment options
What happens if you are unable to supply an item(s) for some reason ?
In the unlikely event we are unable to supply an item we will refund the payment made for the item(s) that are not available as soon as is possible.
Pricing errors note: Although we do our best to ensure prices stated on this website are accurate, errors do occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.
Redeeming Gift Vouchers.
If you receive a Gift Voucher by email it will contain the Gift Voucher Number. It is probably a good idea to print this out for future reference. You can now redeem the Gift Voucher during the checkout process, on the same page that you select a payment method there is a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and subtracted from your total. It can be used to purchase any item(s) from our store. Unused balances will not be refunded.
How do I contact you?
You are welcome to contact us for any reason by phone, mail or email.
Our contact details are:
Tel: (04) 9740550, (09) 2815388 (9am-5pm Monday-Friday)
Fax: (09) 2815428
West Retail Ltd
PO Box 663
sales( at )bras.nz